Meltano Brand Kit

Brand Personality

Our personality is built around five main characteristics:

  • Human: We write like we talk. We avoid buzzwords and jargon, and instead communicate simply, clearly, and honestly.
  • Competent: We aim to be masterly at what we offer, and communicate with conviction.
  • Humble: We care about helping those around us achieve great things more than we care about our personal accomplishments.
  • Inclusive: We embrace new ideas, new voices, and new perspectives. We are always happy to be educated.
  • Fun: We like Shramp and other oddities. We appreciate whimsical, curious, and delightful moments.

Meet Melty the Dragon

As the Regional Fire Chief, Melty prioritized the efficiency and collaboration of their district teams. Feeling frustrated with the current state of their data stack, Melty had trouble determining how to get the most out of the department’s data. Seeking a seamless solution, Melty found Meltano, and after working together for a couple of years, we developed an undeniable connection. Melty asked all the right questions and drove us to make better products and documentation so they could thrive in their pursuit of perpetual learning and improvement.

Melty the Meltano Dragon will melt your heart with its curious and adventurous nature.

Melty personality:

Melty is friendly, kind, and empathetic. Melty loves creating delightful moments and bringing people together. The best parties are the dinner parties that Melty hosts every month.

Melty is approachable and wants to use their skills for good.

Why a dragon/ Why Melty:

We selected a dragon as our mascot, because dragons are mythical, strong, enduring, and can be fierce but also cute. They are not afraid of challenges, and they approach obstacles with honor, confidence, intelligence, and enthusiasm. We appreciate that they are “imaginary” and spark a sense of curiosity and the pursuit of the unknown. We imagine a better way forward in the data space and the future of work and that optimism and belief is mirrored in our conviction in Melty the dragon.

Tone of Voice

We communicate to be understood most broadly. As a global company with an international workforce and community, we use language that is, first and foremost, clear and devoid of jargon, slang, and acronyms when possible.

While we are highly competent in our industry, we use language and terminology that is comprehensible by the broadest audience. Our goal is to educate, inform, and welcome others with the information we have. This goes back to our open source ethos, core desire to support a broad community, and mission to enable everyone to realize the full potential of their data.

Another facet of being our most intelligible selves is consistently building our authenticity and trustworthiness. This builds over time with every interaction and all prose and content we put out into the world. We are thoughtful, truthful, and transparent in our comms and interactions.

We communicate and interact as much as possible in a conversational tone and demeanour. The goal is always to open up discussions and opportunities for education. We have a continuous open invitation for discussion and our casual tone helps build a sense of camaraderie.

You’re encouraged to have fun and to celebrate the community. We want to help champion this industry and wins. There is always room for authentic celebration and excitement.

Lastly, all of this only matters if we are consistent in our approach. Consistency is key to building the comprehensive brand voice and tone we strive to achieve.

Quick comms guiding words:

  • Trustworthy
  • Informative and clear
  • Fun
  • Authentic
  • Consistent
  • Empathetic

Quick guide of dos and don’ts

  • DO

    • Use “you” pronouns to keep language casual (e.g. “You might find it useful to…” vs “One might find it useful to…”)
    • Pair text with images or videos to ensure accessibility and clarity
    • Be honest
    • Use examples whenever possible
    • Highlight community wins and individuals
  • Avoid

    • Slang
    • Swearing
    • Highly technical jargon or acronyms
    • Being flippant with sensitive topics
    • Don’t oversell or over promise
    • The passive voice

Brand Resources

A Quick Guide to Meltano

Overview (75 words):

Meltano (https://meltano.com) is the open source DataOps OS that bridges the gap between DevOps and the modern data stack. It lets data teams manage all their data tools in one place and treat their entire data platform like a coherent internal software product, unlocking best practices such as version control and CI/CD that enable more effective collaboration and rapid iteration to meet the ever-evolving needs of the organization so it can keep its data edge.

Why now:

The modern data stack continues to expand, and the lack of infrastructure tooling to manage the increasing complexity leaves organizations unable to move fast and make the most of their data. Software development best practices such as DevOps provide many answers, but cannot be applied directly to a set of tools held together by ad-hoc integrations (i.e. duct tape).

Differentiation:

Meltano was founded inside GitLab, who build the leading open source DevOps platform, and spun out in 2021 by its first engineering manager and data lead. Building an open source developer tool in constant collaboration with a thriving community of contributors is in their DNA, and they see the parallels between data engineering and software development and the opportunity to bridge them more clearly than anyone else.

Talking about the Meltano Product Family and Team

As of 2021 we have 3 main “product lines.” Each of these should be referenced in speech and text communications in specific ways.

Meltano

Product/Project

Recommended

* Meltano
* The Meltano Open Source Project

 Example usage: Last week, a new version for Meltano was released

Incorrect

* The Meltano

Example usage: Last week, a new version for the Meltano was released

SDK

Note that Targets can be substituted for Taps in each of these examples

Recommended

* The Meltano SDK
* The Meltano Tap SDK
* The Meltano SDK for Taps
* The Meltano SDK for Singer Taps

Example usage: Today, we're releasing a new update for the Meltano Tap SDK that...

OK

* The SDK
* The Tap SDK
* The SDK for Taps
* The SDK for Singer Taps
* Meltano's Tap SDK
* The Tap SDK by Meltano

These are OK when the proper, Meltano-specific name has already been referenced.
Example usage: Today, we're releasing a new update for the SDK for Taps that...

Incorrect

* Singer SDK
* Singer SDK for Taps
* singer-sdk
* Singer's SDK
* Meltano's Singer SDK
* Singer SDK by Meltano

Incorrect example usage: Today, we're releasing a new update for the Singer SDK for Taps that...

MeltanoHub

Recommended

* MeltanoHub
* MeltanoHub for Singer
* The Hub

Example usage: Today, we're releasing an update for MeltanoHub for Singer to...

Incorrect

* The MeltanoHub
* The SingerHub
* The Hub for Singer

Incorrect example usage: Today, we're releasing an update for the MeltanoHub for Singer to...

Team

Recommended

* the Meltano Team
* the Meltano Core Team

Example usage: The Meltano Team announces...

Incorrect

* The Meltano

Incorrect example usage: The Meltano announces...

Trademarks

Meltano is a registered trademark in the USA and China.

Further details, such as the registration number and certificate, can be found in the “Meltano” 1Password vault.

Logos and Artwork

Zoom Backgrounds

For community calls use one of the Meltano-branded backgrounds. These are available through Zoom’s background settings. You can find the latest artwork for these images on the Marketing Shared Drive.

Note: If you mirror your video then the image will look backwards on your screen, but to others in the call it will look correct.

Updating Zoom Backgrounds

Admins of our Zoom instance can add new ones for the team as needed.

  • Add the new artwork to the Zoom Backrounds folder on Google Drive.
  • Open an issue and link to the artwork from GDrive and tag a Zoom admin.