We’re currently using Greenhouse to manage the hiring process and referrals. All employees should have an account.
new-job-creation.md template.We can not and will not recruit candidates who work at GitLab. Should someone from GitLab approach us regarding an open position, they will be treated the same as any other candidate.
It is okay to reference first names and job titles for candidates in the private hiring Slack channel. However, please do not post feedback.
Add users here. Hiring managers can be added as “Job Admin” for a specific role. Other users can be added as “Basic” users and not added to any roles. This will allow them to make referrals.
By default, all job posts have an introduction and a conclusion that tells the applicant about Meltano and our benefits.
To configure these:
Please note: These settings are per job board. If there are multiple job boards you’ll need to update this setting for each one.
When possible, Meltano seeks to promote from within. Our Employee Promotion Policy sets the general guidelines for these promotions.
Employees are eligible for a promotion after they have been with the company for at least 90 days and are not currently on a performance improvement plan.
Employees are promoted based on their performance and their workplace conduct.
Meltano strives to hire and promote the best-qualified individuals and background checks are an important part of these processes. As of January 3, 2023 all new hires will be subject to a background check. The background check will be performed by our vendor Checkr.
The company conducts background checks in compliance with applicable federal and state laws.
Applicants and employees will be asked to authorize a background check before such check is performed.
The company obtains consumer credit reports only under very limited circumstances, for example, when applicants or employees are being considered for a position in which they will have access to company or customer bank or credit card account information. When the company needs to obtain a consumer credit report, it will comply with applicable federal and state laws.
All information obtained from background checks will be used only for purposes of making employment decisions (e.g., hiring, termination or promotion); will be maintained confidentially, in accordance with applicable legal requirements; and may only be reviewed or accessed by authorized individuals with the approval of human resources
For more information regarding this policy, employees should contact human resources.
Financial operations includes spending company money, guidelines, and the reimbursement policy.
We expect Meltano team members to take responsibility to determine what they need to purchase or expense in order to do their jobs effectively. We don’t want you to have to wait with getting the items that you need to get your job done. You most likely know better than anyone else what the items are that you need to be successful in your job.
Although non-US team members will not receive reimbursement through Expensify, the company needs to have a single source of truth for expenses. So, all team members will need to use Expensify. You’ll then submit an additional report in Remote to receive reimbursement.
The company will reimburse for the following items if you need it for work or use it mainly for business, and local law allows us to pay for it without incurring payroll taxes. Please keep in mind that while the amounts below are guidelines and not strict limits, any purchase (other than a laptop) that will cost Meltano $1000 USD per item (or over) will require prior approval from your manager.
The below averages are what Meltano usually reimburses. If you prefer to spend more on a given item, that’s okay considering the average price. You are also welcome to expense the Meltano Average Price in USD portion, and cover the rest with personal funds. For example, if you purchase a high-end Steelcase ergonomic chair, you are welcome to expense the average price per the table below and cover the rest with personal funds. We are encouraging our members to use their best judgment when spending the company’s money.
When reimbursing through Expensify please select “reimbursable” for the portion which Meltano will be covering, and add a note explaining the receipt difference.
Team members should not use a Corporate Credit Card to purchase office equipment for their personal workspace. All office equipment purchases for a team member’s personal workspace should be made on a personal credit card and expensed.
Meltano team members are encouraged to create a comfortable, ergonomic workspace. Please do research to find a chair, desk, and other equipment that facilitate good posture and healthy habits.
Meltano does not reimburse individual software subscriptions (e.g. Apple Music, Krisp, etc.).
Certain types of individual subscriptions are reimbursable, such as VPN service. If you are uncertain whether a particular service is reimbursable, please contact the Operations.
It is uncommon for you to need all of the items listed below. Please use your best judgement and buy them as you need them. If you wonder if something is common, feel free to ask your teammates.
| Item | Average price in USD | reimbursable amount | Importance | Why |
|---|---|---|---|---|
| Height-adjustable desk | $300 - $500 | $500 | 10/10 | We use our desks everyday and need them to be ergonomic and adjustable to our size and needs, whether that is sitting or standing. |
| Ergonomic chair | $200 - $400 | $400 | 10/10 | We use our desk chairs hours at a time, and need them to be healthy, supportive, and comfortable. |
| Headphones (wired or wireless, with mic ability) | $100 | $100 | 10/10 | We use our headphones everyday during our meetings, to connect with our fellow team members. We need our headphones to be comfortable, functional, and great quality. |
| 16:9 external monitor single or dual monitors | $500 | $500 | 10/10 | Finding a monitor that is large, comfortable to use with sharpness is extremely important for our eyes and health. You can expense up to two 16:9 monitors (1080p or 4K) if they are required/helpful for your role. |
| Ultra-wide external monitor | $1,000 | $1,000 | 10/10 | Finding a monitor that is large, comfortable to use with sharpness is extremely important for our eyes and health. Some team members prefer a single ultrawide monitor over multiple monitors. |
| Keyboard | $250 | $250 | 10/10 | Find a keyboard that works for you and is comfortable for your workflow and hand size. |
| Mouse or Trackpad | $80 or $145 | $145 | 10/10 | Find a mouse/trackpad that works for you and is comfortable for your workflow. |
| Laptop stand | $90 | $90 | 10/10 | Your eyes and head must look at the same angle as you work and so your laptop must be elevated if you are working with an external monitor. |
| Webcam | $80 | $80 | 9/10 | If you would like a much better image quality than from the camera in your laptop, a webcam can make video conversation better. For those who interface routinely with clients, leads, and external parties, you may also consider a pricier mirrorless or DSLR camera as a webcam. |
| Dedicated microphone | $130 | $130 | 6/10 | For those who routinely interface with clients, leads, media, and external parties — or create regular content for Meltano channels — you may also consider a dedicated microphone to capture your voice with added richness and detail. |
| Portable 15” external monitor | $200 | $200 | 9/10 | You have the freedom to work from any location, and having a portable monitor allows that your workflow does not suffer from being constrained to a single small laptop screen. |
| USB-C Adapter | $80 | $80 | 9/10 | Most MacBooks only have 1 free USB-C port, so an adapter with additional ports is a necessity. |
| HDMI / monitor cable | $15 | $15 | 9/10 | Find a quality cable so that the connection between your laptop and monitor is healthy and secure. |
| Monitor Privacy Filter | $80 | $80 | 8/10 | Important if you work in public places and need to be certain your work cannot be seen. |
| WiFi Router with guest functionality | $80 | $80 | 7/10 | If your existing router does not allow for isolating your work notebook from your personal devices in your home network, consider buying a router that does. |
| Ethernet connector | $20 | $20 | 6/10 | This is if you choose to connect to your internet directly versus by Wi-Fi. |
| Powerline / WiFi network extender | $50 - $100 | $100 | 6/10 | Useful for extending your home network to your workspace |
| Laptop bag or backpack | $60 | $60 | 7/10 | Carry your laptop and external monitor safely with this travel bag. We recommended you get a bag (or backpack) with straps so the device stays on you when you need your hands free. |
| Laptop cooling pad | $35 - $50 | $50 | 6/10 | Useful if you live in a place where summer heat can affect your laptop’s ability to keep itself cool |
If you wish to go over the recommended reimbursement, this is an exception and should first be raised with your manager and if supported, should be raised with the Operations Analyst who will review and respond to the request.
The technology price guidelines are based on acquiring products in the United States. Meltano understands prices may vary based on location. If the product cost is higher in your location, confirm that an equivalent product in the United States would be within the above price guidance.
Meltano will reimburse you for business travel expenses when you need to travel to represent the company. All trips need to be approved of in advance by your manager. Employees seeking reimbursement should incur the lowest reasonable travel expenses.
Meltano will only pay for economy class travel. If you exceed 188cm or 6'2" in height you may:
If your height does not meet the above cm/inch requirement, and you feel unsafe to travel, you may:
If you plan to work while at the airport, we will reimburse lounge access up to $50 for airport stays of at least 2 hours. If you plan to work during the flight, we will reimburse in-flight WiFi up to $30 for flights of at least 2 hours.
Items that will not be reimbursed include the following:
Should you have any question about whether an expense is reimbursable, please ask Operations or your manager prior to incurring the expense.
View the complete list of our tech stack.
Meltano approves the use of macOS and Linux. Meltano prohibits the use of Microsoft Windows for the following reasons:
To standardize the hardware provisioned for Meltano team members, Meltano has a number of standard laptop configurations. Meltano maintains an inventory of MacBook laptops that meet these standards. Employees will be provided with a machine of their desired form factor from this inventory if one is availabe. When a purchase is required, employees should choose from the Apple laptop configurations listed below.
The following Apple hardware options are highly recommended for Meltano engineers:
For Meltano team members outside of engineering, choose from the same configurations as above but with 16gb of RAM or one of the following:
Note that the above links are to the Apple Store website for the United States. Some of these configurations are not available off-the-shelf in Apple Stores, and will need to be ordered online. If you are located in a different country, you will likely have to place your order from your regional Apple store website.
Additionally, do not purchase Apple Care and once received make sure not to discard your laptop boxes (inner and outer) in case you need to ship it in for repairs, replacement, etc.
If alternate hardware is required, please request it during the onboarding process. It can be provisioned on a case-by-case basis. With that in mind, the MacBook Air has been found to be insufficient for the needs of Meltano Engineering. Requests for this model by Engineering staff will not be approved.
Team members can choose to refresh their laptop after 3 years of use. If the provided laptop is sufficient for your needs, you may opt to continue using a laptop until it no longer receives the latest macOS version from Apple (approximately 5 years).
When a refresh is requested, a new laptop in one of the approved configurations may be ordered after consultation with the Head of Operations.
At the time of any replacement, any old laptop must either be factory reset or returned to Meltano within 2 weeks of receiving the replacement laptop.
If your laptop is broken and in need of repairs you can take it into an Apple store or Apple authorized repair location. Make sure you have a recent backup before doing so.
If the repair is expected to cost less than $1,000 dollars USD, team members should use the standard expense report method to be reimbursed. For repairs that cost more, please let your manager know, and contact the Head of Operations for approval. If the repair is going to take longer than one day make sure you have a back up laptop to use for work.
If at the time of offboarding a departing team member has not completed 1 calendar year of employment at the time of offboarding or has received a laptop refresh within the prior year, they have the option to either purchase their laptop for its current market value or to return it to Meltano. The market value will be based on Apple’s trade-in calculator.
If at the time of offboarding, the laptop has been used by the team member for more than one year, the departing team member can opt to either keep it at no cost or to return it to Meltano. If a departing team member choses to keep a laptop it must be factory reset within 2 weeks of departure.
When returning a laptop, departing team members should work with the person in charge of their offboarding to determine where to send it.
Please see the Calendars page for a list of company calendars.
To manage SOC2 compliance, Meltano uses Drata. Compliance from an individual standpoint includes two areas of particular note, as they affect all employees. These are as follows.
Meltano employees are required to accept company security policies in accordance with compliance framework requirements such as SOC2. By accepting these policies, employees acknowledge that they understand the policy and agree to comply.
As part of SOC2, Meltano needs to report on certain aspects of laptop configuration across the company. This includes – but is not limited to – screensaver locking, password manager, antivirus software and automatic updates. All of these must be enabled. Their status must be regularly reported.
For ease of monitoring these controls, use of Drata Agent is strongly suggested. This agent is a lightweight application that is granted READ ONLY access to system preferences to verify proper configuration. For a direct download of Drata Agent, use this link.
Employees who do not wish to use this tool, or who can not use it for some technical reason, will be required to report on the relevant SOC2 items within Drata on a regular basis. This can usually be accomplished via screenshots.
As part of SOC2 compliance, Meltano enforces 2FA on its Google Workspace accounts. The default 2FA is a Google prompt on another device. At the time this is provisioned, you will be presented with 10 single-use backup codes you can use if the primary 2FA option is not available. Please store these in a safe place.
It is possible to use a TOTP (Time-based one-time password) such as one provided by an authenticator app for this, but this option can not be set up as the primary 2FA method. After a primary method is set up, one can select, “Add more second steps to verify it’s you” and then, “Authenticator app”. The authenticator app can be 1Password, Google Authenticator, or other another tool.
To set this up within 1Password, find the password item you wish to add it to, select “Edit” and then within the entry, “+ add more”. From that menu select “One-Time Password”. Then, either enter the code supplied by Google, or scan the displayed QR code. Save the changes, enter the displayed code into Google, and you’re done!
We use GitHub for project management across the organization. Whether you work in engineering or marketing, GitLab will be the central tool for collaboration and delivery. To ensure end-to-end visibility and asynchronous communication, we use epics, issues, and merge requests to organize our work.
As you work within GitHub, please be sure to follow these best practices:
@username) the people you want to involve in a comment, especially the person you’re replying to. Some people only work through GitHub todos (rather than email notifications), and therefore, they will only see responses to comments/threads if they’re explicitly mentioned.Please see the Benefits page for more information.
Use calendar quarters (e.g. 2021-Q4) rather than fiscal quarters (e.g. FY22-Q4) when discussing time.
Meltano’s incorporation and mailing address can be found in the Shared 1Password vault item called Meltano Address.
Meltano’s phone number can be found in the Shared 1Password vault item called Meltano Phone Number.
All verifications of employment (VOE’s) should go through the Human Resource department and should be done via email. These include but are not limited to requests from government agencies, mortgage lenders, prospective employers and others.
Meltano will comply with all government requests for verification of employment.
Meltano will respond to requests from mortgage lenders, landlords and the like, if the request is accompanied by a release form from the employee. Additionally, employees should notify Human Resources through email that a request may be forthcoming.
Prospective employers and those with collection agencies and others will be evaluated on a case by case basis. Meltano will under no circumstances provide wage information to a non government agency without consent and a release from the employee. Prospective employers will only receive verification of dates of employment and title.
While Meltano believes in a flexible work schedule, employees are still expected to complete work daily. When an employee is absent from work for three (3) consecutive workdays, there is no request for PTO in Deel, there is no activity on our platforms (Slack, Gmail or GitHub), and the employee fails to contact their supervisor or HR, they will be considered as having voluntarily resigned as a result of job abandonment. This applies to US employees.
For employees employed via Remote, Meltano will take action in accordance with local laws.
If a manager is unable to reach an employee via email or slack within a 24 hour period they should contact HR. The manager and HR will create an action plan to make additional attempts to contact the employee. Employees should ensure their emergency contact information is up to date in Gusto.
Meltano understands there are extenuating circumstances that may occur. If an employee is unable to contact the company for an absence, they should ask a representative (such as a family member or friend) to do so on their behalf. If the employee or a representative is unable to contact Meltano due to extreme circumstances (such as a medical emergency or natural disaster that prohibits the employee or their representative from contacting the company within three days), the employee or their representative must contact the company as soon as practicable to explain the situation. In extreme circumstances, the employer will consider the explanation and its timing before determining if the voluntary resignation will be upheld.